Privacy Policy

This policy explains how MK Fiber collects, uses, stores, and protects customer data.

1. Information We Collect

We collect information required to provide service, including name, phone, email, installation address, and billing details.

2. How We Use Information

  • To activate and maintain your internet/IPTV/Static IP services.
  • To provide technical support and billing notifications.
  • To improve service quality and network reliability.

3. Data Sharing

We do not sell customer data. Information may be shared only with authorized partners needed for service delivery, regulatory requirements, or legal compliance.

4. Data Security

MK Fiber applies reasonable administrative and technical controls to protect customer information against unauthorized access or misuse.

5. Your Rights

You may request updates or corrections to your personal information by contacting our support team.